A growing company built by a team of great people.

Job Description

• Assist in the development of a new investigation program. 
• Verify details regarding the businesses we insure to identify discrepancies that may be indicators of premium fraud.   
• Use social media and other internet databases, as well as specific websites and applications, to uncover activities of injured workers that are inconsistent with their reported disability status.  
• Verify medical provider credentialing, lawsuit and malpractice history, and identify other indicators of inappropriate and potentially fraudulent behaviors by physicians and other medical providers.
• Clearly and succinctly communicate investigation findings with key internal employees in the areas of Premium Audit,
• Underwriting, Claims Adjusting, and Medical Management in a factual and unbiased manner.
• Assist with other investigations projects as requested. 

REQUIREMENTS:

• Bachelor’s degree a plus but not required.
• Demonstrate the ability to verify data, spot trends, and identify inconsistencies. 
• Strong analytical skills and attention to detail are a necessity to success in this position. 
• Exceptional oral and written communication skills
• Possess the aptitude to learn workers’ compensation regulations while interpreting complex legal and medical documents.
• Prior workers' compensation experience is not necessary; we will provide the training.
• Exhibit focus and motivation while engaging in repetitive work.
• Demonstrate proficiency in Microsoft Office programs, as well as exceptional proficiency in internet and social media use.
• Maintain up-to-date knowledge of internet technology developments and the newest search resources and methods.

BENEFITS:          
Omaha National provides a fun, positive work environment, competitive pay, excellent benefits, 401(k), and paid vacation and sick leave.

Job Description

Omaha National is seeking determined Inside Sales and Marketing Representatives to join our team of committed, experienced leaders.   The ideal candidate is ambitious, passionate about building relationships, and driven to succeed.  Experience is not necessary; our in-house training will provide the tools necessary for the right candidate to achieve success.

Your goal is to build relationships with independent agents and brokers nationwide.  You educate brokers on our product offerings and coach them in determining strategies to sell our product to their clients.  A competitive base salary and high bonus potential allows you to focus on aggressively growing your book of relationships.  Successful Reps can expect to average $70-$80K their first year and continued financial growth moving forward.

Responsibilities: 

• Prospect, educate and qualify independent agents and brokers nationwide to generate new business
• Place outgoing calls to agents to follow up on new business applications and quotes
• Successfully anticipate, recognize and overcome potential objections
• Communicate pricing strategies to Underwriters and Sales Managers
• Act as a trusted advisor to brokers by answering questions and providing solutions to meet their customer needs
• Obtain a property & casualty insurance license and maintain an active status

Requirements:

• Bachelor’s degree preferred but not required
• Aptitude for sales and relationship building with strong closing skills
• Strong verbal and written communication skills
• Knowledge of Microsoft Office software and ability to quickly learn Sales software

Benefits: 
Omaha National provides a fun, positive work environment, competitive pay, excellent benefits, 401(k), and paid vacation and sick leave.

Job Description

Omaha National is seeking a motivated professional to join us as a part-time Customer Service Specialist. The hours are Monday through Friday 11:00 to 3:00. Our Customer Service Specialists take calls from a wide variety of people including injured workers, employers, medical professionals, and attorneys and ensure that each call is handled appropriately, either by providing information and assistance or by routing the call to the appropriate individual within the company.

This is a pure customer service position; there are no responsibilities for selling, up-selling, or cross-selling. A small percentage of calls are individuals who may be upset; most callers are simply seeking assistance or information. 

The ideal candidate has a welcoming personality and a natural desire to help people from a wide variety of backgrounds. Patience and empathy are key traits for success in this role, along with the ability to be politely firm when necessary. Successful performance requires the ability to learn information on a wide variety of technical topics and explain complex matters in simple terms. As the first point of contact of the company, the candidate should possess a clear speaking voice and proper spoken grammar. 

Experience in workers compensation or payroll services is not necessary; we will provide the training and tools necessary for the right candidate to succeed in this role. 

RESPONSIBILITIES:
•    Project the company’s smart, professional, and friendly culture to the public.
•    Rapidly learn complex technical concepts and how to locate information in several software applications.
•    Manage a large volume of incoming calls on a wide variety of subjects.
•    Identify and meet each caller’s needs.
•    Build trust with callers through open and interactive communication.
•    Perform additional administrative tasks with a high level of accuracy.

REQUIREMENTS:
•    Be the kind of person that people look forward to talking with.
•    Ability to quickly identify a caller’s needs and determine the best way to meet those needs.
•    A clear speaking voice, strong spoken grammar, and naturally good manners.
•    Strong verbal and written communication skills with the ability to effectively communicate with a broad audience of varying backgrounds
•    Previous experience in customer service is a plus but not mandatory: we are more interested in the person than in the resume. 
 

Job Description

Omaha National is seeking a Premium Auditor to join our growing team.  This position will complete premium audits for recently expired workers’ compensation policies.  The audits include contacting clients to request payroll and tax records, completing interviews about client operations and employee duties, and classifying and summarizing payroll data to complete the audit in accordance with Bureau rules.  We are looking for a positive self-starter who will embrace and support our culture that combines high standards for performance and behavior with an inspirational, honest, and friendly environment.

Prior experience in payroll or workers’ compensation is not necessary – we will provide the training!

RESPONSIBILITIES: 

• Communicate with clients both orally and in writing to request payroll and tax records. 
• Complete interviews via phone to obtain a description of operations and employee duties.
• Utilize manuals to properly determine the exposure base and classifications that apply.
• Review and analyze a variety of payroll, tax, and accounting records and determine what payroll is included for premium calculations.
• Create audit reports that summarize workers’ compensation exposure by class code.
• Communicate with clients about classifications and resolve conflict when disputes arise.

REQUIREMENTS: 

• Bachelor’s degree preferred but not required.
• Strong verbal and written communication skills.
• Ability to problem-solve and resolve conflict.
• Exhibit focus and motivation to work independently.
• Ability to use good judgement.
• Ability to read, interpret, and apply rules from various manuals.
• Proficient in Microsoft Excel, other Microsoft Office software, and the aptitude to learn other software applications.

Job Description

This is an outstanding opportunity for the right individual to pursue a career in insurance underwriting as part of a new and growing underwriting team. Workers compensation underwriting is an intellectually interesting and professionally rewarding position that plays a critical role in the success of the company. In this role, you will learn to assess risks and follow an analytical process to gain necessary information and determine appropriate premium pricing. The ideal candidate possesses an exceptional aptitude for clearly analyzing complex and often incomplete sets of information to consistently arrive at sound conclusions. Our in-house training will provide the tools needed for the right candidate to successfully master the necessary skills.

Responsibilities

• Carefully analyze relevant data to determine the appropriate price for each risk, discerning between information that is statistically significant and predictive versus information that appears meaningful but is not.
• Prepare quotes in accordance with established underwriting processes.

• Actively foster and sustain an open, collaborative partnership between underwriters and marketers.
• Participate in meetings and discussions to continue the evolution of underwriting processes and strategies.

Qualifications

• Bachelor’s degree is a plus but not required.
• Experience in insurance, particularly workers compensation insurance, is a plus but not required.
• A keen, logical mind and a strong aptitude for analytical thinking.
• Strong oral and written communication skills. 
• Rock-solid honesty, openness, and ethical values.
• Highly collaborative, ego-free work style; fit into a culture in which people genuinely enjoy working together.
• Working knowledge of Microsoft Word and Excel and the ability to rapidly master specialized software programs. 

Benefits

Omaha National provides a stable, positive work environment, competitive pay, excellent benefits, 401K, and paid vacation and sick leave.